Shipping

Orders are processed within 24 hours.  We know that once you hit “order” you are excited to receive your parcel, so we strive to get your order out to you as quickly as possible!

Free Pick-Up Within the Lower Mainland British Columbia:

You can choose free pick-up at:

Monday-Saturday they are open from 9:30-5:30pm & Closed Sundays.

3456 Dunbar Street, (in between 18th & 19th avenue)

Vancouver, BC  V6S 2C2

Once your order is placed and dispatched, you will receive an email and have 5 days to pick-up your order.  If you need your order for a specific date and time, please don’t hesitate to call us or email us your specifications and we will try our best to work with you.

Within Canada

Service                     Priority™                                            Xpresspost™                        Regular Parcel™
Description           Our fastest delivery                          Fast and cost-effective      Low-cost and reliable
Delivery speed      Local: next day                                   Local: next day                     Local: 2 days

Delivery speed     Regional/National: next day           Regional: next day              Regional: up to 5 days

Delivery Speed                                                                     National: 2 days                  National: up to 9 day

 

Free shipping with orders over $250 Canadian dollars.

We charge a $10 flat fee for orders within Canada.  Please allow 3-7 business days for Canada post regular parcel delivery.   Call or email us if you have specific instructions and we will try our best to accommodate you with no promises.  We have to abide by the guidelines of our shipping carriers.

International Orders Within USA

Service                       Priority™ Worldwide                                Xpresspost™                            Expedited Parcel™
Description           Our fastest delivery                            Fast and cost-effective           Economical and timely delivery
Delivery speed   Noon the next business day                          2-3 days                                            4-7 days

We use Canada Post services.  “Priority” is their fastest delivery, it ships next day and for Regional/National: next day.

Free shipping for orders over $300 Canadian dollars.

For orders under $300 Canadian dollars, choose your shipping method and your parcel should arrive within 1-7 business days dependent on the time you place your order and the shipping carrier you’ve chosen.  Call or email us if you have specific instructions and we will try our best to accommodate you with no promises.  We have to abide by the guidelines of our shipping carriers.

International Orders Outside North America

Service                     Priority™ Worldwide               Xpresspost™ International                     International Parcel™
Description        Our fastest delivery service       Fast and cost-effective                Lowest cost shipping for large items
Delivery speed            2 – 3 days                                     4 – 7 days

Please contact us through email or by phone and we will try to work something out with you.

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2:00 PM PST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, The postal carrier will attempt re-delivery. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

All our international orders are shipped via CANADA POST, USPS or DHL Express. Please note, Lavish Luxe Boutique is not responsible for any delays caused by postal carriers, especially during high volume seasons. However, these are the best delivery estimations available.

If you still have any further questions, please feel free to contact us. Please note, Lavish Luxe Boutique is not responsible for any delays caused by Canada Post, USPS or the other shipping carriers we work with, especially during high volume seasons.

ANNOUNCEMENT:  We do not ship Saturdays, Sundays, or holidays. Our office and couriers will be unavailable during the following public holiday dates: Easter, Victoria Day, Memorial Day, Canada Day, July 4th, Labour Day, Thanksgiving, Remembrance Day, Christmas Eve, Christmas Day, New Years Eve & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to ensure your Lavish Luxe Boutique order gets to you ASAP, however we do appreciate your patience!

Returns or Cancellations

Order Cancellations & Returns: We do not allow order cancellations. If you are uncertain about a item please contact us for further information before placing the order. Otherwise your order will dispatch and you will be allowed store credit only.

When merchandise is purchased online, we accept exchanges or store credits within 7 days of you receiving your delivery.  Items must be NEW, undamaged, unworn and in salable condition when returned for exchange or store credit.  You are responsible for emailing us and shipping back the product within 7 days of receiving your package.  Lavish Luxe Boutique is not responsible and will not refundtaxes, duties or shipping charges.

Swimwear, lingerie, bustiers, corsets and bodysuits are a FINAL SALE!  Also, items marked as FINAL SALE are non-returnable and non-refundable.